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33 votes
33 votes
You are working at the help desk and you get a message that a user cannot access the internet. you open a command prompt, ping the workstation's ip address, and get a response. you ask the user to try the internet again. he does so with the same result-no connection. which type of device is most likely to be the problem

User Friedo
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1 Answer

23 votes
23 votes

Answer:

The ethernet cable.

Step-by-step explanation:

The connection to the switch or router might be disrupted with the disconnection of the cable. Ask the user to check if the ethernet cable is properly connected.

User JvdBerg
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3.3k points