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An operations perspective on quality involves a subjective assessment of the efficacy of every step of the process for the customer. A. True B. False
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An operations perspective on quality involves a subjective assessment of the efficacy of every step of the process for the customer.

A. True
B. False

User Charles Gueunet
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1 Answer

1 vote
The answer is A
This is call value-added
User Fka
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