Answer:
11 m/s south
Step-by-step explanation:
The velocity of the passenger relative to the river bank is equal to the velocity of the passenger relative to the ferry, plus the velocity of the ferry relative to the river, plus the velocity of the river relative to the river bank.
v_passenger,bank = v_passenger,ferry + v_ferry,river + v_river,bank
If we take north to be positive and south to be negative:
v = 1.0 m/s + (-10 m/s) + (-2 m/s)
v = -11 m/s
v = 11 m/s south