Answer: a. the customer must sign a representation letter
Step-by-step explanation:
In order for a Registered Representative (RR) to open an account for a customer that will enable the customer to be able to buy shares at an Initial Public Offering (IPO), the Financial Industry Regulatory Authority requires that the customer sign a Representation Letter.
This letter will give the RR the right to open the account for them so that the account can be duly opened.