The correct answer is B. Wants to make a good first impression
Step-by-step explanation:
In general terms, a conflict is a situation that is problematic and often involves a disagreement between different parties. Moreover, in a conflict, the resolution is the alternative that ends the problematic situation. In this context, if the resolution was "help out a girl with her bags" it is likely the main conflict was that Cris wanted to make a good first impression because this situation represents an inner struggle in Cris. Also, one alternative or way to end this inner struggle is to help someone else with his/her bags because other people would think Cris is a nice guy and in this way, they would have a positive first impression of him.