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__________________ is a significant component of the customer experience.

User Cyague
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Answer:

IT

Step-by-step explanation:

Technology plays a significant role in developing, maintaining or building the customer experience. The method of purchasing goods, searching goods online and getting data have become accessible to the customers. Also, the method of paying and getting refunds have also become very easy. Increment in the customer loyalty and improvement in the customer satisfaction have too been influenced respectively.

User Camp
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