Question

A user has contacted you requesting help with an operating system configuration issue. From your computer, you configure an Offer Remote Assistance invitation. What is a valid reason for not being able to create a Remote Assistance connection to the user's computer?

Answer 1

In the search box on the taskbar, type remote assistance, and then select Allow Remote Assistance invitations to be sent from this computer from the list of results. On the Remote tab, select the Allow Remote Assistance connections to this computer check box, and then select OK.

Step-by-step explanation:

Answer 2

In the search box on the taskbar, type remote assistance, and then select Allow Remote Assistance invitations to be sent from this computer from the list of results. On the Remote tab, select the Allow Remote Assistance connections to this computer check box, and then select OK.