The correct answer to this question is the following.
The principles that govern the conversation process are the following.
First, there is an opening. In this first part of the conversation process is when we greet the other person with a simple "Hello," "How is it going?"
The second part is called the Feedforeard, in which we try to make an introduction of the conversation with general statements or questions such as "Nice weather, ha?" or "I really wanted to meet you."
The third part is the Business part, in which we go straight forward to the reason for our conversation. We state our arguments, the purpose of the talking, what we need from the other person, and so on. The fourth part is the Feedback process, in which we listen to the arguments of the other individual, and make clarifications. The firth part is the Closing, in which, we thank for the conversation and casually or formally, we say goodby to the other person.