Answer:
making sure you are understood
well that's like the most appropriate answer the first option says making eye contact if you really want to listen to someone you have to make eye contact so I can fully understand what the person is saying
the second option says making sure you are understood you have to listen and this option says making sure you understood means that the person that's listening to you has to understand what you are saying and that's not a quality of a listener is the quality of a talker or the person who is speaking
but the last option says restating what a person has told you for clarity when you restate something means you're trying to understand you're trying to like we think what the person has just said.
I hope you understand what I have written here there might be some grammatical errors because I was using my voice I'm not in the mood for typing that's why
Marnie out!