Answer:
c. customer
Step-by-step explanation:
-Collaborators: Refers to all the people or organizations that work with the company to provide the products or services like suppliers, distributors and investors.
-Context refers to external factors that can affect your business like trends.
-Customer refers to the people that purchase and use your product or service. This involves gathering information about your customers, their preferences and customer's strategies.
-Company refers to analyzing the company, its goals, experience and image to be able to determine if it can meet the customer's needs and accomplish its objectives.
According to this, the answer is that "Do we have a loyalty program?" is a question about customer because it refers to strategies companies use to handle the relationship with the customer and encourage repeat purchases.