Question

When working at a retail store that also fixes computers, what five pieces of information should you request when a customer first brings a computer to your counter?

Answer 1

From where did you purchase the computer?

How old is it?

What is the issue that you are facing?

Did you get it repaired before or is it the first time?

By what time do you want it to be repaired?

Did you get any of its parts replaced before?