Question

A wholesaling firm has a computerized billing system. Because of a clerical error while entering information from the sales order, one of its customers was billed for only three of the four items ordered and received. What controls could have prevented, or resulted in prompt detection and correction, of this situation?

Answer 1

Step-by-step explanation:

The best prevention method for such a scenario would have been matching line control counts produced by the computer with predetermined line control counts. This is because line control counts, work by identifying undesirable events as they occur by comparing the counted line items on a document with the predetermined line control counts for each document in order to detect missing lines and prevent errors in billing such as the one in this scenario.