Complete Question:
Two dimensions of product quality are hard to measure objectively and are therefore subject to subjective assessment. One of those subjective dimensions is:
Group of answer choices
A. Reliability
B. Perceived quality
C. Support
D. Features
Answer:
B. Perceived quality.
Step-by-step explanation:
Two dimensions of product quality are hard to measure objectively and are therefore subject to subjective assessment. One of those subjective dimensions is perceived quality.
The perceived quality of goods and services is primarily based on the premise that, the consumers are the one responsible for the breakdown of how efficient and effective a product is.