Answer: a.Increasing customer satisfaction by one unit will increase profits by 2.4
Step-by-step explanation:
Slopes measure the change in the dependent variable as a result of a change in the independent variable.
In the above scenario, if customer satisfaction was being used to predict profits that would mean that customer satisfaction is the independent variable and profits are the dependent variable. With a slope of 2.4 therefore, the meaning is that if customer satisfaction increases by 1 then the profits for the company will increase by 2.4.
For instance if customer satisfaction in a hotel was increased by 1 unit for 1,000 customers, the company can expect an increase in profits of $2,400.