Answer:
True.
Step-by-step explanation:
A quality function deployment can be defined as a measure of customer wants or requirements and developing them into processes (how) that each functional area of the manufacturing firm can understand and work with.
House of quality is a part of the quality function deployment process that utilizes a planning matrix to relate customer "wants" to "how" the firm is going to meet those "wants." House of quality is used in product development by providing inter-functional communications and planning in a manufacturing firm through the informations sourced from customers.