108k views
1 vote
What term means managing the entire organization so that it excels on all dimensions of products and services that are important to customers?

User Bradmo
by
7.2k points

1 Answer

1 vote

Answer:

Total Quality Management

Step-by-step explanation:

Total Quality Management is an approach in which all the employees of the company work to improve the entire process to offer a good customer experience. According to this, the answer is that the term that means managing the entire organization so that it excels on all dimensions of products and services that are important to customers is Total Quality Management.

User Cyberguille
by
6.6k points