Question

Kim is the sales representative for a major textbook publisher. When she calls on the business faculty at General University, her first stop is to chat with Frank, the business department secretary. From Frank, Kim learns which professors have left the university or are newly arrived. Frank also helps Kim to make appointments to see professors to discuss textbook choices. Frank acts as the __________ in the business department buying center.

Answer 1

Frank acts as the "gatekeeper".

Step-by-step explanation:

• A business secretary seems to be in charge of secretarial or admin duties and rebounds with both regularly and lengthy-term tasks. Individuals forecasts appointments keep documents as well as review files.
• This is commonly the one who publishes and allocates the minutes throughout consultations and is almost always the channel within which customers and work colleagues have to connect with either the higher-ups.

So that the above is the correct choice.