Answer:
The author have to use his/her phone less than 20 hours in a month in order for Don’tTalkMuch's is a deal to be better than TalkLots's is.
Explanation:
Call X is the number of hours that the author uses on monthly basis.
Total bill value if the author uses Don’tTalkMuch service is $80 + $1 X.
Total bill value if the author uses TalkLots service is $20 + $4X
The total fees between 2 providers equal as:
$80 + $1 X = $20 + $4X => 3X = $60 => X = 20
Hence: The author have to use his/her phone less than 20 hours in a month in order for Don’tTalkMuch's is a deal to be better than TalkLots's is.