Answer:
Create constancy of purpose
Step-by-step explanation:
Deming 14 points of quality are recommended management strategy to transform business effectiveness.
Deming postulated that by increasing quality one is able to reduce cost and increase efficiency of a business.
The first of his 14 points is to create a constancy of purpose. This is achieved by striving for long-term improvement rather than short-term profit, as is done by Jordan in the given scenario.
The 14 points of Deming are given below:
Create a constancy of purpose
Adopt the new philosophy
Stop depending on inspections
Using a single supplier for one item
Improve constantly and forever
Use training on the job
Implement leadership
Eliminate fear
Breakdown barriers between departments
Get rid of unclear slogans
Eliminate management by objectives
Remove barriers to pride of workmanship
Implement education and self improvement
Make transformation everyone's job