Question

How much time, on average, would a server need to spend on a customer to achieve a service rate of 20 customers per hour?

Answer 1

3 hour 18 minutes or 3 hour

Step-by-step explanation:

According to the given situation, the computation of time on average is shown below:-

The Average waiting time in the system

=
`(1)/(\mu) -\gamma`

Now we will put the values into the above formula to reach the time on average which is here below:-

`= (1)/(20) - 1`

`= (1)/(19)`

= 0.053 × 60 minutes

= 3 hours 18 minutes

We assume
`\gamma` is 1 hour

Therefore for computing the time on average we simply applied the above formula.