Answer: hygiene factors
Step-by-step explanation:
From the analysis in the question, we can infer that the organization is focusing on the hygiene factors. According to Herzberg, even though the hygiene factors are vital, they don't motivate workers but they may lead to dissatisfaction at workplace when they're not in place.
Examples of hygiene factors are the organizational policies, relationships with co-workers, compensation, physical work environment, and job security.