Question

Which of the following is NOT a goal of operations management? (A) Understanding the drivers of customer utility (B) Match supply with demand (C) Make a profit while providing customers what they want *D) Provide great products at low prices to customers

Answer 1

The answer is A.

Step-by-step explanation:

Operations management involves all activities which produce and deliver goods and services. Operation is a core function in any organization.

The primary objective of operations management is to make use of the organizational resources to generate or produce goods and services.

All options except option A(Understanding the drivers of customer utility) are goals of operation management