Question

A change in company policy now means that employees have to gather a lot more information from a customer before dealing with a request. The best way to handle the change is to:

Answer 1

A Apologises for any trouble and explain the change to each customer.

Step-by-step explanation:

After changing the organization policy first the employees want to understand the policies of the company so that they are able to communicate with the customers but before that the employees required to grab more information with respect to the customer before dealing with it.

For any trouble, the employees should apologises it and explain to them what is the changes in the policy to each customer and why it is important

Hence, the first option is correct