The correct answer to this open question is the following.
Although the question does not provide a specific reference, we can say the following.
A general procedure of inducting a new technology on a given business would be like this.
First, really search for the technological necessities in your company. Take people's opinions. Once you have identified your priority, proceed informing every single one of the employees the reason and purpose of this new piece of technology or software. Remember that the benefit of it must be for all the areas in some way. Then give the specifics reasons for how this new technology will help employees' work. This novelty should be seen as an advantage, not an excuse for delaying work under the argument that "it is complicated."
Provide the proper training so everybody can get familiar with the technology.
Give the proper time so everybody is on the same page.