Answer:
conscientiousness
Step-by-step explanation:
The five factor model (FFM) is based on five personality factors that enable the analysis of human personality based on observations carried out from clinical practices. Under this model, Dr. Hill would most likely score a very low grade in conscientiousness. This is the personality trait of being careful, or diligent, as well as take obligations to others seriously. Which in this scenario, Dr. Hill does not do at all, she is careless and does not take her obligations very seriously.