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After dealing with multiple customer service issues, Peggy decided that she would not renew her contract with Ron’s customer service company. Moving the customer service function back within Peggy’s company
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After dealing with multiple customer service issues, Peggy decided that she would not renew her contract with Ron’s customer service company. Moving the customer service function back within Peggy’s company is known as insourcing True or False

User Musk
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Answer:

True

Step-by-step explanation:

Insourcing refers to the practice of fulfilling the temporary requirement by the existing team instead of outsourcing or appointing from an external source. Often, the personnel from the existing team is provided with the training and made eligible to work accordingly.

The given excerpt brings an example of the insourcing of the staff member. Here, Peggy has been insourced back to perform the function of customer service.

User Chad Schmidt
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