Answer:
the misinformation effect
Step-by-step explanation:
In psychology, misinformation effect occurs when false memories are formed as a result of the misleading information that was provided after the original event has taken place. This effect was studied by a psychologist named Elizabeth Loftus.
Elizabeth Loftus in her series of experiments discovered that false memories about an event can be induced by suggesting or giving wrong information about it. Hence, the involved persons remember a wrong information about the experienced event based on what they were led to remember via wrong information.
This is the case Felice, who was fed with a wrong information about the scar on her arm. This information make her have a false memory of the event i.e dog bite instead of a broken glass