Answer:
Probability that a customer complains in percentage = 4% (Approx)
Explanation:
Given:
Total number of customers = 669
Total number of complaints = 27
Find:
Probability that a customer complains
Computation:
Probability that a customer complains = 27 / 669
Probability that a customer complains in percentage = [27 / 669]100
Probability that a customer complains in percentage = [0.040358]100
Probability that a customer complains in percentage = 4.0358%
Probability that a customer complains in percentage = 4% (Approx)