Answer:
Operations Management:
a) true
Step-by-step explanation:
Operations management ensures that the organization achieves its objectives by coordinating processes and executing them in the conversion of organizational resources into goods and services which will enable the organization to maximize profits. It is the core of the organizational hierarchy and plays important tactical roles that deliver results. It translates the strategic policies of top management into day-to-day actionable and deliverable processes to meet external needs (customers'), thereby generating income for the owners of the business. Without operations management, a business remains an idea that cannot be implemented.