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Operations management is the discipline that manages the day-to-day and tactical activity of the entire value added chain, which includes the supply chain, the transformation process, the distribution chain and the point of sale to the customer.

a) true
b) false

1 Answer

4 votes

Answer:

Operations Management:

a) true

Step-by-step explanation:

Operations management ensures that the organization achieves its objectives by coordinating processes and executing them in the conversion of organizational resources into goods and services which will enable the organization to maximize profits. It is the core of the organizational hierarchy and plays important tactical roles that deliver results. It translates the strategic policies of top management into day-to-day actionable and deliverable processes to meet external needs (customers'), thereby generating income for the owners of the business. Without operations management, a business remains an idea that cannot be implemented.

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