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The balanced scorecard approach relies not only on financial performance measures, but includes customers, internal business processes, and organizational learning and growth. a. True b. False
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The balanced scorecard approach relies not only on financial performance measures, but includes customers, internal business processes, and organizational learning and growth.

a. True
b. False

User Bundyo
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1 Answer

6 votes
Answer:

Explain: false
User Javier Salmeron
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