Answer: C) Interference
Explanation: Interference is a psychological effect where some memories interfere with the comeback of other ones, and you have difficulties when trying to recall something. This phenomenon often happens when both memories are similar and, as a result, the brain gets confused. Jose is unable to recall which number on his phone’s dial pad corresponds to which letters without looking because both numbers and letters are in similar sequence order. Therefore, the memory of a letter or a number can interfere with the memory of another one.