Question

A technician is troubleshooting a computer that will not communicate with any hosts on the local network. While performing a visual inspection of the system, the technician notices no lights are lit on the computer's wired NIC."Which of the following are possible steps the technician should take to resolve this issue? (Select TWO.)

a. Check for APIPA assignment on the computer.
b. Ping the default gateway router. (this one is wrong)
c. Verify the NIC is enabled in system BIOS.
d. Verify the NIC is connected to the keystone jack. (this one is right)
e. Verify the network patch cable is wired as T568A.

Answer 1

Assuming that D is correct, the other answer is C.

Step-by-step explanation:

I used Dell Support to confirm this.

It states that if the lights are off, it is not detecting the network and no connection is in place. You would want to confirm the NIC is enabled in the BIOS (as C states).

I hope this helps!