Answer:
Update the mouse device driver
Step-by-step explanation:
In a situation where the operating system cannot communicate with a mouse the solution will be to Update the mouse device driver reason been that Mouse Driver is often and always needed to help the motherboard to interact with the device and It is also a software that works between the Operating System and the Mouse because It can effectively and efficiently translates the signals to the motherboard in an appropriate manner or ways which is why Microsoft’s generic drivers are enough and efficient for proper interaction between the Mouse and the Operating System.