Question

Charles wants to survey recent customers about the quality of service they received. He has customers' mailing and e-mail addresses. Charles will likely use an online survey primarily because it offers: Group of answer choices more lying by respondents. a chance to exclusively ask unstructured questions. a more inexpensive and quick way to receive and process results. relatively low response rates. improved question design.

Answer 1

a more inexpensive and quick way to receive and process results

Step-by-step explanation:

Online surveys are cheap because in most cases they can be freely sent and distributed on the internet, for example, to the e-mails of the customers.

And they are also easy to process. Finally, they are likely to be responded by many customers as long as they are not too complicated or bothersome. For this reason, they should be short, have very concise and clear questions, and offer privacy to customers if necessary.

The results can be easily analyzed manually or with specialized software.