Please find attached in the explanation below your answers
Step-by-step explanation:
A correspondence is a a business letter that is used to communicate with different parties in a business. The correspondence is very important in the business world.
A business correspondence can also be called a business letter.
The features of a correspondence letter or business letter includes;
a. simplicity i.e keeping the letter as simple as possible.
b. clarity of goal: the reason(s) for the letter must be clearly expressed
c. Public relation: this means that the letter should communicate and resonate with the reader like it was a face to face discussion
d. courteous: the correspondence has to be written with all due respect albeit not pleadingly.
e. persuasive: the correspondence has to be convincing in its purpose or goals.
f. honest: the truthfulness of a correspondence is everything. Whether the information is good or bad, honesty has to be the watchword in writing the correspondence.
Cheers.