Answer:
a. 16.41%
b. 68.57%
Explanation:
We have that the poisson formula is as follows:
P (x = x) = (e ^ l) * (l ^ x) / x!
In this case l = 5.3
a. 4 exactly therefore x = 4, replacing:
P (x = 4) = (e ^ 5.3) * (5.3 ^ 4) / 4!
P (x = 4) = 0.1641
That is, the probability is 16.41%
b. between 2 and 6 complaints.
P (2 <= x <= 6) = P (x = 2) + P (x = 3) + P (x = 4) + P (x = 5) + P (x = 6)
replacing:
P (2 <= x <= 6) = (e ^ 5.3) * (5.3 ^ 2) / 2! + (e ^ 5.3) * (5.3 ^ 3) / 3! + (e ^ 5.3) * (5.3 ^ 4) / 4! + (e ^ 5.3) * (5.3 ^ 5) / 5! + (e ^ 5.3) * (5.3 ^ 6) / 6!
P (2 <= x <= 6) = 0.6857
In other words, the probability is 68.57%