Answer:
0.3935 = 39.35% probability that a service time is less than or equal to minute.
Explanation:
Exponential distribution:
The exponential probability distribution, with mean m, is described by the following equation:

In which
is the decay parameter.
The probability that x is lower or equal to a is given by:

Which has the following solution:

The probability of finding a value higher than x is:

In this question:
The mean time for the service at Wendy's is not given, so i will use

What is the probability that a service time is less than or equal to minute?


0.3935 = 39.35% probability that a service time is less than or equal to minute.