Question

1. Evaluate the situations and offer a workable employee motivational model. • In a department store, salespeople are rewarded based on their sales volume. The problem is that they are giving substantial discounts and pressuring customers to make unnecessary purchases.

Answer 1

An Award based motivation model

Step-by-step explanation:

Rather than reward employees based on sales volume as in this case which resulted in pressuring customers, an award based reward model that recognizes employees who stand out in other areas such as "punctuality", "technical improvements", or "hours spent on the job" would motivate employees.

This creates a more decent working environment without fierce competition, and it allows other employees to strive for such improvements.