Question

Read the e-mail from your customer in the eResource. Write an e-mail responding to this complaint and then describe elements to consider before you send the message to the consumer. Finally, evaluate the consumer`s communication. How might you improve the message to make it more appropriate and effective?

Answer 1

I am very sorry to hear that, Aiden. we do not mean any harm at all, we are sorry for the malfunctioning of the machine, we are glad to give you a full refund in return if you would like, do not hesitate at all, if you need anything at all call us, you.

Step-by-step explanation:

Answer 2

I am very sorry to hear that, Aiden. we do not mean any harm at all, we are sorry for the malfunctioning of the machine, we are glad to give you a full refund in return if you would like, do not hesitate at all, if you need anything at all call us, you.

Step-by-step explanation: