Answer: Six sigma was a business management system, which was introduced by Bill Smith in 1986, who was an American Engineer, while working in Motorola.
Step-by-step explanation:
Six sigma involves the metric, management, and methodology, which will help in creation of goods and services without any defect. In healthcare a defect can be a difference in between life an death of a patient. The adaptation of six sigma in healthcare was to eliminate the life- threatening errors. It uses a five stem approach including define a problem, measure, analyze a problem, improve and control.