Answer:
B, High performance work practices
Step-by-step explanation:
High performance work practices cab be defined as those practices that improve a firm's ability to attract, select, develop, hire as well as retain high performing personnel.
Simply put, high performances work practices can be defined as the ability of a company to attract high performing personnel to itself through selection, hiring, development, etc.
In the case of the question, Steve is doing his best to increase the effieciency of the employees by trainng, hiring, etc to ensure that the employees are high performance; which means the firm productivity will increase.
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