Step-by-step explanation:
Another three selection measures for selecting maids and waiters for a hotel chain could be:
- Specialization courses
- Customer relationship skills
- Multi lingual abilities
These three other measures could guarantee the selection of ideal candidates to carry out the work in a five-star hotel chain.
Specialization courses for functions are a fundamental requirement for the candidate to have the necessary technical skills to perform the activities of the position, since to work in an international hotel chain, there must be skills to offer an impeccable quality of services to guests.
It is also necessary that in addition to the technical skills for the position, the candidate must present customer relationship skills, as hospitality and cordiality are two key characteristics in the hotel sector, where good service is prioritized and thus reverted as value for the customer , who feels that their demands have been met and increases their satisfaction.
An international hotel welcomes people from different cultures and different nationalities, so it is necessary that in addition to customer relationship skills, employees have multilingual knowledge so that communication takes place effectively and good customer service is carried out equally, regardless of language.