Answer:
a) Did you enter into a contract in this scenario?
No, a contract was not formed in this scenario because even if there were the following elements:
- Offer - the vending machine is offering the snacks
- Acceptance - the customer saw the inside the vending machine, and decided to buy one.
- Consideration - there was consideration because the customer exchanged money for the snack.
- Mutuality of obligation - the customer is obliged to pay, and XYZ Vendsolutions Pty Ltd is obliged to offer the snack.
This last element was not fulfilled:
- Competence - the customer expects to get a snack without pieces of plastic, and XYZ Vendsolutions Pty Ltd was obliged to do so. The customer is entitled to get his money back.