Answer:
The conflict in this excerpt creates suspense by making the reader wonder
why Mr. Hyde killed the man.
Step-by-step explanation:
This is because, during the describtion made by the maid about the reaction of the his master (about stamping with his foot, brandishing the cane e.t.c), the man never felt endengered but was rather urprised that the maid was saying all those things.
Otherwise, he would have been exremely careful with the whole situation he found out rather than one showing that all situation is exaggerated greatly.