Answer:
Step-by-step explanation:
Charles Dickens used the work of friction called Oliver Twist to evaluate the merits and the faults in spheres of economic, social and moral abuses in the Victorian era.
The Victorian era was characterized by industrialisation, urbanization, slums, unhygienic conditions, the poor laws, Vitorian tendency to regulate and utilitarianism.
He tries to address corruption and working conditions, for example the absence of morality among parish officials and description of the miserable conditions of workhouses.
This work of fiction was directed such that it had compassion and empathy towards the vulnerable and disadvantaged segments of English society, and this in itself contributed to the several important social reforms afterward.