Answer:
A business letter is formal and an email is a bit less formal
Step-by-step explanation:
Business letter:
Dear Sir/Madam
I would like to use this media to inform your company of my experience on Friday May 27th 2020. When I arrived at the store I was greeted by well dressed and friendly staff.
I was asked to take a seat and was led to a small bright room where I was offered some refreshments. This I was grateful for.
I was not there long before I was called into my scheduled appointment and was accompanied to the office by another one of the staff that assured me if I was unsatisfied I may do so anonymously by filling in a card and dropping it in the suggestion box.
I would like to thank you for your fast and efficient service and for the well organised manner it which you conduct business. I will be sure to return.
John Doe
Email:
Dear Soapworks company
I was looking at your website and saw that you are in the business of making hand crafted soaps. I also noticed that you ship world wide for a flat fee. I was wondering of you would be willing to take bulk orders for the vanilla essence soaps and shampoo. Please send me a price quote if you do.
John Doe