Question

When faced with an employee performance problem, managers tend to experience two primary emotions: anxiety and anger; anxiety, because the situation often leads to conflict, and anger because the manager realizes, "I did not create this problem. The employee did." No matter how well an attendance policy is written, there are those who will abuse it or push the limits. _____ theory can be used to acknowledge positive behavior with rewards and encourage others to improve their sub-par performance.

Answer 1

Transactional leadership can be used to acknowledge positive behavior with rewards and encourage others to improve their sub-par performance.

Step-by-step explanation:

In the context of employee performance problems, managers often experience anxiety and anger.

One approach to addressing these problems and encouraging improvement is through the use of transactional leadership.

Transactional leadership involves the use of rewards and punishments to acknowledge positive behavior and motivate others to improve their performance.