163k views
4 votes
Direct marketing refers to:_______.

a. individualized communications programs specifically designed with a single customer in mind because the item being sold is unique to that customer.
b. a promotional alternative that uses direct communication with consumers to generate a response in the form of an order, a request for further information, or a visit to a retail outlet.
c. a new form of retail outlet with convenient location.
d. a sales strategy whereby the exchange takes place at the time of engagement, such as selling produce at a local farmer's market.
e. a form of communication management that seeks to influence the feelings, opinions, or beliefs held by customers, prospective customers, stockholders, suppliers, employees, and other publics about a company and its products or services.

User Dtk
by
7.0k points

1 Answer

0 votes

Answer:

a promotional alternative that uses direct communication with consumers to generate a response in the form of an order, a request for further information, or a visit to a retail outlet.

Step-by-step explanation:

Direct marketing involves communication of a product to a target customer without using advertising agents as middle men. Customers are identified and contact is made directly to generate a buying decision from them.

This method gives quick feedback and action from the customer.

Channels such as mail, text, and email can be used to contact the customer directly

User Vicmns
by
6.9k points