What is the kano's model

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asked Jun 11, 2021 79.4k views

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Chrispix · Answer 1 · 2021-06-18T14:42:03+0000

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The Kano model is a theory for product development and customer satisfaction developed in the 1980s by Professor Noriaki Kano, which classifies customer preferences into five categories. Hope it helps

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What is the kano's model

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