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How can active listening benefit a salesperson when dealing with dissatisfied customers?
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How can active listening benefit a salesperson when dealing with dissatisfied customers?

User Petercoles
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Answer:

Listening. Listening skills are essential in customer service. You must be able to hear and understand what people are saying. ... Strong listening skills allow you to address the customer's needs and inquiries in a quick and efficient manner.

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User Roney Thomas
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